Items Request Types

The types of requests that users can submit are known as item request types. Depending on the type chosen by the user, requests are treated differently within the system.

Item Request Types are created to allow categorizing the incoming requests. Administrators can create as many types as are required for the organization.

When creating an item request type, there is one important consideration. An item reqest type can be;

• Urgent Request

• Routine Request

Urgent Requests

Urgent requests are immediately forwarded to the procurement process. When a user makes an urgent request, the request is sent to the procurement department after going through all the necessary approval levels. When the procurement department decides that the item being requested is needed right away, the purchase process for the item is started. During the approval process, the person in charge can make changes to the request, such as changing the items or the amount.

Routine Requests

Creating Request Types

This assumes that the user is logged in and Item request Type management role have been assigned to the user.

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