# Items Request Types

Item Request Types are created to allow categorizing the incoming requests. Administrators can create as many types as are required for the organization. 

When creating an item request type, there is one important consideration. An item reqest type can be;

* Urgent Request
* Routine Request

{% tabs %}
{% tab title="Urgent Requests" %}
[Urgent requests are immediately forwarded to the procurement process. When a user makes an urgent request, the request is sent to the procurement department after going through all the necessary approval levels. When the procurement department decides that the item being requested is needed right away, the purchase process for the item is started. During the approval process, the person in charge can make changes to the request, such as changing the items or the amount. ](#user-content-fn-1)[^1]

{% endtab %}

{% tab title="Routine Requests" %}
When a user makes a routine request, the item is added to the next medical procurement cycle. When the administrator opens the procurement cycle requirement gathering process, an item is added to the base list of the facility. From here, the normal routine procurement cycle workflow will be followed. If the item passes through all required approval flows, it will be listed in the purchase order of the facility when procuring medical supplies for the next quarter. 
{% endtab %}
{% endtabs %}

<figure><img src="/files/FDuscNMVCpcCnC3s0E0D" alt=""><figcaption></figcaption></figure>

**Creating Request Types**

*This assumes that the user is logged in and Item request Type management role have been assigned to the user.*

From the side menue head over to Settings >&#x20;

[^1]:


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